The Agency Group - Upgrading to Avaya IP Office

Narrator: The Agency Group, one of the world’s top talent agencies’s recently upgraded from a Nortel System to Avaya IP Office preserving a significant portion of its original Nortel investment while enhancing its communications around the world. Howie Gold: We’re artist representatives. We’re responsible for taking an artist that might be up and coming or developing their skills and guiding them through the music business. Nickelback is one of the larger Canadian acts that we represent; The Black Keys out of the U.S., Pink Floyd, Alexisonfire, Metric, the list goes on and on. We’ve been a Nortel house since our company started. They used to say in Canada, nobody ever got fired for buying Nortel. Avaya had integrated into their new system the ability to hook-up Nortel hardware to an Avaya IP Office System and to us that was a huge plus because roughly 50 percent of your investment is gonna be in the hardware and for phones. We have to stay connected, with our clients, with the artists that we deal with, that’s where our phone systems really come into play.Narrator: Avaya IP Office offers a range of productivity solutions for specific users. The Agency Group chose Power User to keep on-the-go executives connected and productive.Howie Gold: With the IP Office, we have software that we install on our agents laptops called softphone and as long as they have access to Wi-Fi, they can stay connected by making phone calls, receiving phone calls. We had one of our executives spend two weeks in China; he was using his softphone the entire time. When he checked out of the hotel, all the other people he was traveling with had long distance charges of $3,000-$4,000 on their hotel bill. He had zero because the entire time he’s using his Softphone. The IP Office from Avaya has a 128 party conference bridge so it gives us the ability to hold our internal and external calls that have 20- or 25 people and essentially do it at no cost to us.Narrator: The Agency Group now has Avaya IP Office in Toronto and its headquarters in London and Nortel Systems at its offices in Los Angeles and Malmo, Sweden.Howie Gold: And we’re able to continually communicate with the other offices using a four-digit extension. Avaya IP Office is giving us the ability to save money on toll calls overseas; conference calling, interoffice calls and we’re able to retain our T-series sets from Nortel. We actually planned to do some training but it wasn’t necessary. So when you factor in all the savings, it could be $20,000, $40,000, $50,000 dollars. I had some concerns about our staff’s ability to learn a new phone system. The Avaya people assured us that they had taken all the steps necessary to integrate Nortel functionality into the IP Office System and they were true to their work. All my concerns were unfounded; everything was installed perfectly, ran perfectly and continues to run perfectly.

Avaya Expands Mobile Communications Solutions

 Avaya Expands Mobile Communications Solutions:

Avaya is enhancing its Avaya one-X solutions to enable businesses to improve communications with an increasingly mobile workforce.


Avaya officials are bulking up the company’s Avaya-one X solutions to offer greater communications capabilities to mobile workers.

At its International Avaya User Group event in Las Vegas May 23, Avaya announced the new enhancements to Avaya-one X, which include support for a wide range of mobile devices—including Apple iPhones and smartphones running Google’s Android mobile OS—consolidation of mobile UC (unified communications) client applications and management onto a single, virtualized server and a more wireless options for devices running Apple iOS.

The moves are in response to demands from customers who are looking for easier and better ways to communicate with an increasingly mobile workforce, Nancy Maluso, vice president for UC product and solutions marketing, said during a conference call with analysts and journalists.

“Mobility is now going mainstream,” Maluso said, adding that such trends as the consumerization of IT in the workplace is putting greater pressure on businesses to find ways to improve communications with workers and partners.

Other vendors in the increasingly competitive UC space also are pushing solutions to deal with the issues of the growing numbers of mobile workers and the introduction of consumer devices—such as iPhones and tablet—into the workplace. In April, Alcatel-Lucent unveiled its OpenTouch suite of communications solutions that are designed to enable users to move seamlessly between the myriad communications devices and modes and to address the flood of consumer devices into the business world.

Craig Walker, director of product marketing of communications solutions for Alcatel-Lucent Enterprises, said at the time that OpenTouch will enable users to seamlessly move between all these devices and all of these modes of communications.

Avaya’s Maluso said her company is aggressively pushing broad device support, which includes not only the Apple and Android-based devices, but also BlackBerry smartphones from Research In Motion, devices from Nokia and Windows-based operating systems.

“We support … the widest variety of devices in the marketplace,” she said.

The enhancements to Avaya one-X include not only the wider support, but also a new SIP (Session Initiation Protocol) client for Apple iOS on the iPad, iPod Touch and iPhone, which enables UC and voice over WiFi or cellular networks. In addition, Avaya one-X offers presence status of everyone involved in the communications session, including those participating via mobile devices, Maluso said.

The enhancements also include unified data—include call logs, contact lists and voice messages—across all endpoints, and the consolidation of mobile UC client applications, management and administration onto the single, virtualized server, a move that reduce IT support requirements and operating costs.

Avaya has been aggressively growing its UC capabilities over the past few years, not only through Avaya one-X but also with its ACE (Agile Communications Environment) platform and Avaya Flare Experience, which is designed to give users faster access to everything from desktop voice and video to social media, instant messaging and conferencing. Avaya’s ACE is designed to create a single multimedia communications middleware platform that enables greater collaboration among a business’ employees.

Maluso said Avaya will continue to more tightly integrate Avaya one-X with ACE services, and to leverage the Avaya Flare Experience to bring the company’s communications solutions to the widest range of devices as possible.

Linking Applications and New User Experiences to Avaya Aura through Avaya ACE

Just announced this week at IAUG is a new program called Ace Your Apps, designed to help extend Avaya’s (News  - Alert)transformational people-centric collaboration experiences while providing users with maximum flexibility and choice of desktop and business application software. Joel Hackney (News - Alert), senior vice president of Global Sales and Marketing and president of Field Operations at Avaya, describes Ace Your Apps as “a critical proof point of our overall strategy to drive people-first collaboration that enhances user and customer experiences”.

For most enterprises, integration of business applications with communications capabilities often means fork-lifting infrastructure, replacing devices, adding a separate call control platform, or changing the user experience. With this Avaya program, however, companies can:

• Leverage Avaya Aura for call processing, multi-modal capabilities, and a next-generation SIP architecture
• Establish a communications-enabled business platform
• Preserve user experiences and features
• Reuse infrastructure and handsets
• Maximize flexibility and choice to integrate multiple vendors’ solutions

At the heart of this program is a compelling offer for enterprises with Avaya Aura or Avaya Communication Server 1000 and Microsoft orIBM (News  - Alert) instant messaging and presence clients. Enterprises current versions of Avaya Aura or Avaya CS 1000 are entitled to one free desktop integration user license for each UC-entitled user (up to $140/user in value).   This adds up to a significant savings – up to 87 percent for 5,000 deployed users – plus the ability to establish a communications-enabled business process (CEBP) platform that can further drive innovation and workflow efficiency by integrating critical business processes in order to grow competitive advantage through both the extension of productivity growth within the enterprise to desk-bound and mobile workers and across the supply chain.  

The Microsoft (News  - Alert) Communicator Add-in integrates Avaya Aura with OCS R2 using client-side OCS/Lync integration on-prem and in the cloud with BPOS (and Office 365 in 3Q11). Only the OCS/Lync Standard CAL is required reducing customers’ spend by reducing Microsoft license costs.   Worker productivity is also enhanced with click-to-call and telephony presence from Avaya Aura handsets without the need to purchase OCS/Lync devices, while the user experience with Microsoft Office Communicator (OC) is preserved with single sign-on and support for phone and computer modes supporting G.711, 722, 729 codecs.   Moreover, users can leverage Avaya Aura’s rich feature set directly within OC client including a conversation window allowing mid call control (release, hold and retrieve, DTMF), click-to-video and CRM integration.

With client-side integration there are a lot of benefits from the customer perspective in terms of the feature/functionality and software flexibility.   For example, there is tight integration with the OCS/Lync IM/presence client.   You don’t need OCS/Lync voice and associated Enterprise CAL (OCS) or Plus CAL (Lync) – a key requirement with Microsoft Remote Call Control (RCC) and Direct SIP integration.   Client-side integration preserves a single dial plan and the user experience of the OCS/Lync client while allowing client choice of handsets – a clear saver.   And you can click-to-call from Office apps.

On the Microsoft side, Direct SIP is not a true integration model. It’s more of a coexistence model with islands of users requiring OCS/Lync voice and multiple dial plans.   A separate 3rd party platform is required for the Contact Center. There is limited mobility support, absence of a roadmap to VDI, and no voice integration for CEBP. RCC, on the other hand, requires a second client to support mobile, remote, and no-desk phone users. Moreover, Lync 2010 will not support the following RCC features: Downloading of normalization rules, video calling for RCC users, transferring conferences to user's own numbers, and join from dialog box when joining conferences.

The IBM Lotus Sametime integration includes Hot Desking to manage phone and video devices.   Workers can use their desk phones or preferred devices to click-to-call or click-to-video and to see presence and presence status changes during phone or video calls from within Sametime.   Workers may call any number via integrated client as well as click-to-call from contacts and e-mail. 

Put into actual practice the ACE Your Apps solution improves employee productivity and customer service while reducing costs. A US-based financial institution, with an existing Avaya telephony infrastructure recently purchased: Avaya Flare Early Adopter Kit, as well as Avaya one-X Mobile for travelling workers, and Microsoft OCS 2007 R2 for IM and presence. This company needs to execute on its strategy for a unified virtual desktop that integrates Avaya one-X features into Microsoft IM and presence without introducing a new client experience to its users. Its solution was an initial deployment of 900 users of the Avaya’s Microsoft Communicator Add-In (with potential to scale to 1,800 by year end). The Add-in features tight integration between Microsoft Office Communicator clients and Avaya Aura CM to provide a seamless, intuitive end user experience for multi-modal communications. This integration preserves their investment in existing Avaya infrastructure, including desk phones while providing the customer with CEBP enablement platform for applications.

In summary, the ACE Your Apps program allows customers to achieve an optimal tradeoff of business requirements for enhancing individual and business process productivity, interoperability with legacy infrastructure and total cost of ownership (TCO). Legacy Avaya investments are protected. Savings also accrue on the Microsoft side as no Microsoft voice CAL licenses nor OCS/Lync devices are required.   Enterprises get the additional Avaya Aura savings of: single dial plan, single voice, video, and unified messaging network, trunk consolidation, and compliance. Avaya ACE acts as the single connection point to alleviate PBX (News -Alert) upgrades and simplify PBX integration.

This is a bold step towards multi-vendor interoperability and demonstrates the powerful capabilities provided by Avaya’s ACE.

This article supported by Avaya.

Avaya Introduces New Communications Support Model to Drive Greater Flexibility, Faster Response Times

Avaya Support Advantage Offers Simplified Approach, Greater Choice

New support model provides globally consistent and streamlined support options aligned with today’s advanced communications needs
Customers to experience accelerated responses and simple, flexible packages

Avaya, a global leader in enterprise collaboration systems, software and services, today introduced a new support model that offers simple, flexible options and faster response times for Avaya solutions. Avaya Support Advantage is a comprehensive maintenance model comprised of 24x7 remote software and hardware support, with additional modular options that can be added to suit a customer's needs. 

The new support framework will be consistent globally for all new Avaya system solutions. It provides around-the-clock maintenance support coverage for both software and hardware, and enables effective troubleshooting of communications as well as streamlined pricing and invoicing.

The new Avaya Support Advantage model features two packages:
Essential Support is the basic level of support for customers requiring solution level remote technical support as well as software updates and patches. It offers 24x7 remote technical support and sets specific response time parameters to address issues, depending on problem severity. Included are access to Avaya's Web-based customer support tools, remote technical support of hardware and software, and coverage to ensure required parts are delivered on the next business day.
Preferred Support encompasses the Essential package plus remote monitoring that alerts Avaya within 90 seconds of receiving an alarm.  It can drive up to 20% faster resolution times, on average¹, due to increased visibility through around-the-clock monitoring. The Avaya EXPERT Systems^SM monitoring remotely clears virtually all system-generated alarms.  With this package, Avaya aims for response times of 15 minutes or less for major incidents.
Avaya Support Advantage also includes simplified add-on options that enable Avaya's maintenance partners and customers to select services in various combinations. These include:
1-Upgrade Advantage for subscription access to the latest major software upgrades.
2-Onsite support for critical parts replacement at the customer's location.
3-Terminal replacement for next-day deliveries to replace defective terminals.
4-Software release management and back-up and restore services.

Johnson Controls Inc. to Improve Global Communications with Avaya

New technologies help support 1000 JCI locations and will help lower capital and operating costs.


Avaya, a global provider of business communications and collaboration solutions and services, today announced that Johnson Controls (JCI) will be upgrading to Avaya Aura® as the company's new global IP telephony platform. This will provide new capabilities and a solution that supports the company's commitment to state of the art communication technologies and lower costs. Avaya Global Services will design, deploy and manage the entire operation, which will extend to over 1000 locations and 75,000 employees from three key hubs in North America, Europe and Asia-Pacific.  
 
The agreement extends the existing Avaya relationship with JCI as the company replaces its current PBX equipment with the Avaya Aura unified communications platform. JCI and Avaya have had a business relationship for over 10 years and both companies are pleased with this extension of the agreements.
 
"Avaya Aura will help JCI move to a whole new level of communications capabilities that have a tremendous potential to positively impact their business," said Joel Hackney, senior vice president, Global Sales and Marketing and president, Field Operations, Avaya. "Avaya Global Services will also be with them every step of the way to help ensure they have an unparalleled experience that maximizes that potential. We are thrilled that JCI has decided to extend its relationship with us."
 
The Avaya Unified Communication and Collaboration solutions being implemented by JCI include: Avaya Aura unified communications architecture with Session Manager, Communication Manager, Presence Services, Application Enablement Services, System Platform, Avaya Branch Gateway, Avaya Meeting Exchange, EC500, IBM Sametime Integration, Avaya one-X® Mobile and Avaya Aura Conferencing. 

Avaya Fit For Purpose Networking Solutions

For those plugged into the Avaya community the phrase "fit for purpose' should be very familar. All you have to do is listen to one of Kevin Kennedy's speeches to hear this term referenced a number of times. A google search of 'fit for purpose avaya' yields over 370k results. Clearly it is concept near and dear to our heart.

So, what does it mean?

For me, fit for purpose means the communication infrastructure/network is right sized to its purpose. This requires proactively matching the resources used to deploy that network to the needs of both the organization and its end users. Sounds pretty simple, right? But, that is not always the case in communication networks, where there is unfortunately a strong tendency to overprovision. The problem with over-provisioning is that customers end up using too much energy 24x7x52, wasting those resources and driving operating costs upwards. While those incremental additions to operating cost may seem insignificant, they add up fast.

For me, there is a second major travesty in over-provisioning: wasted resources. The resources required to keep networks operating optimally are electricity and HVAC (heating/cooling). Both are constrained (with escalating cost) and lead to harmful waste, such as carbon emissions. Fit for purpose means that the minimum amount of these resources are being used in a communication network. As a result, I find 'fit for purpose' incredibly compelling, it has clear green benefits and saves money. That is my kind of win-win.

In this vein, I want to highlight a slick and compelling new video from Avaya, specifically our Data business. The video is titled Avaya Fit For Purpose Networking Solutions.

By:Wilson Korol is the Sustainability Business Leader at Avaya. He is responsible for making the company’s products and operations as environmentally friendly as possible. 

AVAYA: NORTEL INTEGRATION COMES TO FRUITION WITH IP OFFICE 7.0

Avaya takeover of telecom stalwart Nortel’s enterprise division is coming to fruition in the form of integrated products. On Tuesday, Avaya made a big show of that achievement in New York, with festivities including a speech from TV’s “Cake Boss" star Buddy Valastro. But, for channel partners, the real news was that Avaya is releasing a new IP office product that supports companies that, once upon a time, invested thousands of dollars in Nortel’s Business Communications Manager (BCM) and Norstar platforms.

IP Office 7.0 targets small and medium enterprises (SMEs). It contains the same features as previous IP Office iterations – think conference and collaboration, call-center reporting, automatic failover – and some new twists. The changes will especially appeal to current Avaya and former Nortel partners, because IP Office 7.0 was built for compatibility with legacy Nortel customer premise equipment. There even is a data migration tool that ports information such as phone numbers, voice mail, email contacts, and more, from the old systems into IP Office 7.0 . This means end-users don’t have to re-enter information into a new system. Channel partners are able to do the porting in about 30 minutes, said Joe Scotto, director of Avaya’s SMB division. The best part is the sheer opportunity awaiting Avaya dealers and resellers – there are about 14 million users worldwide still running the old Nortel systems, Avaya said.

IP Office contains other upgrades as well. There are more IP desktop phones from which to choose, from high-end models to lower-end ones. The high-end versions have color touchscreens, and the new conference-room phones have wide-band audio, SD card call-recording and USB connectivity to laptops. Further, there’s a plug-in just for the health care market; functionality includes appointment reminders and more. Plus, Avaya is working on mobile and cloud capabilities for IP Office 7.0 

Avaya will sell IP Office 7.0  through its channel partners, as well as through service providers including Bell Canada and Verizon Communications Inc. And, to help lure more SMEs to IP Office 7.0 , Avaya on Tuesday launched a contest. The company is asking small and medium businesses to describe their ideas for innovating how they serve customers – the grand prize is a new installation of IP Office and its related products. Meantime, Avaya channel partners can expect to earn an up-front margin on IP Office 7.0  sales. Avaya didn’t disclose the percentages but did say the up-front method applies even when end-users take advantage of monthly financing.

In late 2009, Avaya won Nortel’s enterprise group at auction. Nortel went bankrupt in January 2009 and spent the following months selling its assets to the highest bidders in efforts to repay creditors. Avaya went up against rivals including Siemens for Nortel’s enterprise unit.

"channelpartnersonline"

Avaya Helps Small and Mid-Size Companies 'Think Big' with Enhanced Collaboration Products, New Innovations

New Avaya IP Office 7.0 completes Nortel Enterprise Solutions integration, delivers up to 60% savings

New SME customers — bakery owner and TV star Buddy Valastro and top music firm The Agency Group — share experiences in collaboration

Company shares forthcoming innovations for small and medium businesses: Avaya Flare Experience for mobile devices, hybrid cloud model

Avaya, a global leader in business collaboration systems, software and services, today unveiled new product releases, customers and innovations in the small and medium business market at a global press, analyst and partner event. These announcements include the new version of Avaya's communications solution for this market — Avaya IP Office 7.0 — which drives improved savings, user experiences, and collaboration for a new generation of entrepreneurs, early-stage companies, and mid-size firms.
 
Today, the company also unveiled customer and partner support for Avaya IP Office 7.0 including two new 7.0 customers: Carlo's Bakery, home to owner and television personality Buddy Valastro, and top music booking firm The Agency Group (for more details on customers, see quotes below). Additionally, Avaya announced that several service provider partners — including Bell Canada and Verizon — will offer  Avaya IP Office 7.0 to their small and medium business customers.
 
New Avaya IP Office 7.0 Capabilities

Avaya IP Office 7.0 completes the integration of Nortel Enterprise Solutions (NES) IP and digital phones into the IP Office platform (NES was acquired by Avaya, Dec. 2009). This integration now enables approximately 14 million NES users¹ to gain Avaya IP Office's collaboration capabilities, and can drive 40 to 60 percent in savings² for NES customers by enabling them to retain existing phones when upgrading to Avaya IP Office. This upgrade can be accelerated and simplified by a new Data Migration Tool that lets partners transfer a business' existing data (i.e. voicemails, phone extensions) to their new systems, maintaining productivity without interruption.
 
Avaya IP Office 7.0 also delivers an expanded portfolio of devices for multimedia collaboration, including sophisticated new color touchscreen desktop phones that let users scroll through contacts or manage visual voicemail at the touch of a finger. Additionally, new conference room phones offer patented wide-band audio, call recording via SD card, and fast USB connectivity to a laptop for temporary set-ups. These are part of a portfolio that offers a range of advanced communications, such as HD videoconferencing via desktop PC with no added equipment required.
 
Forthcoming Capabilities, Demos for Small and Medium Businesses

Nearly 60% of small and mid-size businesses state they use, are interested in, or are planning to use collaboration software. At an Avaya press, analyst and partner event today in New York, the company discussed forthcoming innovations in collaboration for this market, including the Avaya Flare® Experience for small and medium businesses. Avaya also demonstrated advanced multi-party videoconferencing via several devices, desktop sharing capabilities, and an upgrade from a Nortel device to Avaya IP Office using the Data Migration Tool.
 
Avaya also shared its vision for a hybrid cloud approach to small and medium communications, which places Avaya IP Office on premise, while enabling select applications to be hosted 'in the cloud' on a partner network. This capability will allow more flexible use and faster deployments of Avaya's latest collaboration applications.
 

Intel and Avaya Talk Changing IT Goals, Cloud Service Requirements at InterOp

Federated, automated, and client aware cloud services are a major part of Intel's vision for cloud computing in 2015, according to Kirk Skaugen, General Manager of Intel's Data Center Group and part of this morning's keynotes at InterOp. Meanwhile, Steve Bandrowczak, General Manager of Avaya Data Solutions, talked about how he thought IT departments had to change to implement the new technologies.

Skaugen focused on changes in cloud computing. He talked about sharing data security across public and private clouds by federated computing. He said Intel currently uses software as a service for expense accounts, but it doesn't when it tapes out a new microprocessor, even though it's very "bursty" because of security and performance concerns. That may change, he said. Automated computing means making it easier for users or business groups to provision IT services. And by being client aware, he said services could be optimized based on device capability, such as handling downloads differently depending on the speed of the connection or even the battery life of the device.


Bandrowczak went on to talk about how mobile devices and app stores were being used and said IT departments had to deal with the commoditization of devices. This is much faster and simpler than building IT images. But he asked how you integrated the applications.

He noted that organizations were using social media, but often the information was coming from untrusted users. To deal with all this, he talked about how IT departments have to  embrace these changes to take advantage of their features, but also tie them to the back-end infrastructure. Those systems will fundamentally not change, but how you deliver these services will, he said. 

For IT guiding principles, Bandrowczak said organizations should focus on people first, delivering these services to "a user of one," deploying technology that is "fit for purpose," and focusing on "results driven innovation."

In a demo, Avaya's Brett Shockley, showed an integrated communications application with features such as video conferencing and application sharing. The demo included a federation of the company directory and Facebook and integration with voice mail systems, multi-point voice conferencing, and instant messaging. And he talked about how this would work on multiple devices, including showing it on an iPad.

Bandrowczak explained how a Virtual Enterprise Network Architecture (VENA) would let companies put in a network fabric that doesn't need to be changed. Implementing a new application on this switching fabric requires one-tenth the IT work in changing the network compared with a traditional network.


PC Magazin Blog.

Avaya Partners with SCORE to Offer Education Resources to Small Businesses

Washington (PRESS RELEASE – April 26, 2011) – Avaya, a global leader in business collaboration systems, and SCORE, America’s premier source of free and confidential small business advice for entrepreneurs, continue their partnership to offer online educational resources to small business owners to help them understand the opportunities and challenges of telecommunications and make comprehensive choices when starting, managing or growing their businesses.

SCORE provides hundreds of online educational resources and workshops to entrepreneurs and small business owners to help them succeed with starting or growing their businesses. Avaya’s eGuide provides valuable information and tips on how small business owners can use communications technology to help their business save and grow.

“SCORE is pleased to continue our collaborative relationship with Avaya offering online educational resources,” said SCORE CEO Ken Yancey. “Avaya’s eGuide will provide an online resource to small businesses to help them simplify their communications strategies to keep their customers satisfied and their workforce more productive.”

“Reaching a targeted group of small businesses who are seeking information on the latest technologies can be challenging. We are encouraged that our partnership with SCORE will allow us to not only access small businesses but also educate them about the affordable technologies made for this market,” said Isabelle Guis, General Manager, Small and Medium Communications. “These technologies can help small businesses achieve a quick ROI with improved customer satisfaction and enhanced employee productivity.”

Avaya takes a local-level approach with SCORE by aligning their business partner community with SCORE chapters across the country. The relationship provides SCORE with localized expertise in the area of business communications technologies and enables Avaya business partners to support SCORE workshops to help educate SCORE’s clients on the topic.

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Avaya Enhances VENA

Avaya today announced that it will showcase new data networking solutions at Interop Las Vegas that will allow customers to simplify the design, deployment, and management of data centers and next generation networks. These offerings extend the reach and capabilities of the Avaya Virtual Enterprise Network Architecture (VENA), an enterprise-wide virtualization strategy that simplifies the network, streamlines the deployment of cloud-based services and improves the delivery of always-on content.

Avaya Virtual Services Platform (VSP) 7000

The Avaya VSP 7000 is a data center grade high-density 10GbE top-of-rack switch that will make data centers less complex, more cost effective, and easier to manage and troubleshoot. It features a flexible fifth generation ASIC technology designed to preserve customer investment, and will provide unique hardware capabilities such as media dependent adapters for connectivity services ranging from 10Gig, to 40Gig, to 100Gig or native Fiber Channel and an integrated multi-terabit fabric interconnect stack for ultra high bandwidth and ultra low latency east/west traffic flows. The Avaya VSP 7000 includes hot swappable redundant power supplies and fan trays with support for multiple airflow configurations optimized for the data center. It will offer capabilities such as Switch Clustering, Virtual Services Fabric built on Shortest Path Bridging (SPB), Edge Virtual Bridging (EVB), and Fiber Channel over Ethernet (FCoE) through a simple software upgrade.

Avaya Virtual Provisioning Service (VPS)

Avaya VPS is a virtualization management solution that will provide better integration of application virtualization and network virtualization by giving network administrators the tools they need to manage, troubleshoot, provision and secure virtual machines (VMs) across the network. As part of Avaya VENA, Avaya VPS simplifies VM mobility and makes it transparent to the end user, ensuring that the network is synchronized to VM activations, deactivations and changes. It streamlines and automates data center network provisioning, contributing to higher network availability and greatly reducing the risk of human error.

Avaya Professional Services (APS)

In addition to new data solutions, Avaya announced an enhanced suite of turnkey and standalone professional services that will help customers and business partners easily enable Avaya VENA in the data center and campus. These services will provide deep expertise in the design and deployment of next generation virtualized networks, and include migration strategies and financial models to help customers identify the return on investment and reduced total cost of ownership that Avaya VENA delivers. Enterprise customers of all sizes should contact their local Avaya account manager or authorized partner to learn more and get started.