Avaya Partners with SCORE to Offer Education Resources to Small Businesses

Washington (PRESS RELEASE – April 26, 2011) – Avaya, a global leader in business collaboration systems, and SCORE, America’s premier source of free and confidential small business advice for entrepreneurs, continue their partnership to offer online educational resources to small business owners to help them understand the opportunities and challenges of telecommunications and make comprehensive choices when starting, managing or growing their businesses.

SCORE provides hundreds of online educational resources and workshops to entrepreneurs and small business owners to help them succeed with starting or growing their businesses. Avaya’s eGuide provides valuable information and tips on how small business owners can use communications technology to help their business save and grow.

“SCORE is pleased to continue our collaborative relationship with Avaya offering online educational resources,” said SCORE CEO Ken Yancey. “Avaya’s eGuide will provide an online resource to small businesses to help them simplify their communications strategies to keep their customers satisfied and their workforce more productive.”

“Reaching a targeted group of small businesses who are seeking information on the latest technologies can be challenging. We are encouraged that our partnership with SCORE will allow us to not only access small businesses but also educate them about the affordable technologies made for this market,” said Isabelle Guis, General Manager, Small and Medium Communications. “These technologies can help small businesses achieve a quick ROI with improved customer satisfaction and enhanced employee productivity.”

Avaya takes a local-level approach with SCORE by aligning their business partner community with SCORE chapters across the country. The relationship provides SCORE with localized expertise in the area of business communications technologies and enables Avaya business partners to support SCORE workshops to help educate SCORE’s clients on the topic.

Avaya IP Office 7.0 is Here, Small Businesses Benefit

There are hundreds if not thousands office phone systems, so how does one find decide which one will work the best for their business?  If I may be so bold, I would like to suggest small and medium business owners take a look at Avaya IP Office because it has been designed to work for just about every business situation.

 There is a program for receptionists that aid in routing incoming calls.  There is one for call centers and managers and even a program for commuters.

Avaya IP Office is a well rounded, highly sophisticated yet affordable phone system that is designed to give small businesses a phone systems that is on par with those of a larger company.  Small and medium size business need a solid communications system, and Avaya IP Office will fill that need.