Multi-Tech FaxFinder® IP Fax Over IP Solution Now Rated “Avaya Compliant”

MINNEAPOLIS, MN — Multi-Tech Systems, a leading global manufacturer of Unified Communications and device networking products for M2M (machine-to-machine) communications, today announced that its FaxFinder® IP fax server is compliant with key solutions from Avaya, a global provider of enterprise communications systems, software and services.

Combining quality hardware and industry-leading software to deliver exceptional value in fax server solutions, the FaxFinder IP allows companies to send and receive faxes using existing email and network resources, and ultimately reduce costs while enhancing productivity. The FaxFinder IP fax server now is compliance-tested by Avaya for compatibility with Avaya IP Office 7.0, Avaya Aura Communication Manager 6.0.1 and Avaya Aura Session Manager 6.1.

“Expanding the functionality of the existing FaxFinder product line to include an IP model gives resellers the opportunity to reach out to existing customers who are looking to reduce the costs of their current fax solution,” said David Tincher, senior product manager, Multi-Tech Systems. “Resellers can also begin including the FaxFinder IP with each Avaya system they quote with the confidence that results from the successful completion of Avaya compliance testing.”

Where the need for fax support is critical, including healthcare or human services, legal, accounting, education, law offices and real estate, the FaxFinder features allow companies to experience significant cost-savings with increased employee productivity, often achieving return on investment in weeks and saving thousands of dollars each year in comparison to web-based subscription fax services. Businesses can estimate their return on investment with an ROI calculator available at www.multitech.com/faxfinder.

One of the companies benefiting from the interoperability of Multi-Tech and Avaya solutions is KAISERComm, a business that specializes in communications solutions for healthcare, non-profits, financial services and manufacturing clients.

“The documentation that comes with the completion of testing takes the headache out of the installation process,” says Chris Skordahl, sales engineer for KAISERComm. “Everything we need is laid out step-by-step, so it’s easy to follow and enables us to get the system up and working quickly.”

Multi-Tech Systems is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a Gold member of the program, Multi-Tech is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.

“DevConnect partners like Multi-Tech deliver quality products that are cost-effective and easily integrate with Avaya solutions,” said Eric Rossman, vice president, developer relations, Avaya. “This provides tremendous value to small and mid-sized customers, enabling them access to the latest technologies and the benefits of improved productivity and a rapid return on investment.”

Genesis Systems Corp. Selected for Membership in Avaya DevConnect Program

VANCOUVER, British Columbia – Genesis Systems Corp., a communications management software developer, today announced it has been selected by Avaya, a global provider of business collaboration systems, software and services, for membership in the Avaya DevConnect program.

Genesis Systems is the developer of Genesis Enterprise Manager, an application/application family that allows comprehensive, multi-dimensional management of Avaya phone systems. As a result, companies can effectively manage their entire communications environment, regardless of their platform or total number of PBXs, from a single interface.

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.

"Membership in Avaya's developer community will help us build our business by developing products to serve customers more efficiently and effectively," said Randy Mennear, CEO of Genesis Systems Corp. "Building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce the time to deployment dramatically so businesses can quickly realize the convenience and cost saving benefits."

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

Through the DevConnect program, Avaya provides a number of platforms and interfaces for member companies to develop with and enhance.

"Development partners like Genesis Systems are helping Avaya users optimize their communications investment, especially users migrating from legacy platforms," said Eric Rossman, vice president, developer relations, Avaya. "Genesis provides existing Avaya users with unified products that allow them to effectively manage their PBX platforms in their current state and throughout their migration process.

As a member of the DevConnect program, companies have access to a wide range of support from Avaya, including technical resources and training. There are three levels of membership – Registered, Gold and Platinum – each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold-level members and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. Genesis Systems is a Gold member of the Avaya DevConnect program.

Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.