Welcome to Optima Communications Systems, Inc. blog

Optima is a National Avaya Business Partner that sells, installs, services and maintains Avaya business phone systems including voicemail, expansion modules, headsets and processors. We carry the complete Avaya product line from the flagship Avaya IP Office to Partner & Definity. .

These Avaya IP Office, Partner and Definity phone systems are the most reliable and feature rich systems on the market. That is why we choose to sell only Avaya / Lucent communication equipment with an Unmatched 5 Year Warranty. Optima Communications is a silver Avaya Business Partner who offers the highest quality of services available. We pride ourselves being one of the few Woman Minority owned companies in the nation. Our management team has over 100 years experience in the business to business service and installation of telecommunications equipment.

Optima conducts installations anywhere in the U.S.A. especially New York. Just visit our installation page. If you need help then please feel free to call us toll free and we will be glad to help you through your decision of a phone system or related product. (1-800-270-9204)

Optima Communications NY can provide Verizon service with your new phone system! You get the convenience of having both your phones installed and your phone lines connected and ready to use with this all in one phone system solution. This option will save you time and the hassle of having a separate verizon salesmen come at a different time. Verizon can provide you with your local, regional, long distance,and 1-800 number connections as well as DSL Internet solutions for your whole office.

Our goal here is to make sure our customers get everything they need to get their office up and running as quickly as possible. Call us to inquire about this service or use our contact form. (1-800-270-9204)

Free Phone Bill Review !

To our Optima Communications Systems, Inc. Customers, As a complimentary service to our valued customers here at OptimaCommunications.com we will have our experienced account reps review all of your existing phone service and internet charges ABSOLUTELY FREE to see if we can find any savings with better plans or by changing carriers. There is no obligation to make any changes if you don’t want to but we do think that with the competitive rates that are available today it is imperative to at least see what is available. Some of our customers have already SAVED THOUSANDS OF DOLLARS A YEARjust by making a few minor changes to their current plans. Please send an email to LowerPhoneBill@OptimaCommunications.com and one of our account reps will reach out to you to review. All we need would be a copy of a recent invoice for the voice/ data service and info on any changes that you might be looking at making. That’s it. We do the rest and get back to you with our findings.

Large Business Phone Systems

Large businesses should use the Avaya IP Office. The Avaya IP Office provides cutting edge customer service with easy to use tools is now available to the smallest of businesses. IP Office has a full range of communications tools that have been integrated into this cost effective platform. Remote LAN access, Computer Telephony Integration, customer relationship management, high-speed internet access and voicemail are just a few of the communications needs of the small to medium enterprise delivered by Avaya's IP Office family. Avaya IP Office can easily scale up to 360 endpoints with more than 200 analog and digital trunks (up to 96 trunks; 192 analog trunks) giving small and medium size businesses room to grow.

Also for large businesses is the Definity system. The system is expandable from the smallest configuration of about 40 stations up to the total capacity of 25,000 stations. Across the range of system sizes, all port circuits, terminals, wiring, and software translations can be simply expanded through the addition of new components. If you're looking to invest in new technology that can help you manage and reduce costs in order to grow your enterprise, this is the one for you. Definity Business Communications System (BCS) is a new product line within the Definity family. This system works especially well for people who require applications such as network access, collaboration, messaging, and detailed customer service. Definity BCS is designed to meet your needs for reliable service long into the future. It is designed for customers who want the core competencies, such as reliability, performance and security.

Medium Business Phone Systems

For Mid-Sized Businesses the Avaya IP Office is it. The Avaya IP Office provides cutting edge customer service with easy to use tools is now available to the smallest of businesses to the largest. IP Office has a full range of communications tools that have been integrated into this cost effective platform. Remote LAN access, Computer Telephony Integration, customer relationship management, high-speed internet access and voicemail are just a few of the communications needs of the small to medium enterprise delivered by Avaya's IP Office family. Avaya IP Office can easily scale up to 360 endpoints with more than 200 analog and digital trunks (up to 96 trunks; 192 analog trunks) giving small and medium size businesses room to grow.

Also for mid-sized businesses the Partner telephone system is a good choice. It grows up to 40 telephones and 15 outside lines. The Partner has all of the features you want, plus you can add voice mail. This gives you the flexibility to easily extend your Partner system as your needs change.

Partner Advanced Communications System (ACS) was developed to meet the small business needs for more powerful systems that are easy to use and upgrade. In the past, the small business had to get a large phone system just to get the additional features that were provided with those larger systems. Not any more; the power and flexibility of the Partner ACS are enhanced by the ease with which customers can upgrade the system software as more features become available using optional state-of-the-art PCMCIA PC cards that slide into the main processor.

Small Business Phone Systems

For small businesses the Avaya One-X System is an Intelligent Communication Solutions.

One-X brings to small offices and small branches of large enterprises a simple plug and play platform. With SIP-based peer-to-peer technology layered onto the proven 4621 and 4610 IP telephones and connected to the outside world via PSTN Gateway(s) the system configures itself.
Anyone can set up the Avaya One-X in minutes, all users have access to the most commonly used set of features including voicemail, conferencing, auto-attendant and call management. By eliminating the need for centralized servers, Avaya one-X enables very small businesses and small branch offices to enjoy significant savings on system acquisition and installation costs. Best of all One X Quick Editiongrows with the needs of your business, as you add employees, simply add additional phones - it's that simple.

Also for small businesses is the Partner telephone system. It grows up to 40 telephones and 15 outside lines. The Partner has all of the features you want, plus you can add voice mail. This gives you the flexibility to easily extend your Partner system as your needs change.
Partner Advanced Communications System (ACS) was developed to meet the small business needs for more powerful systems that are easy to use and upgrade. In the past, the small business had to get a large phone system just to get the additional features that were provided with those larger systems. Not any more; the power and flexibility of the Partner ACS are enhanced by the ease with which customers can upgrade the system software as more features become available using optional state-of-the-art PCMCIA PC cards that slide into the main processor.